All items offered on Suzitee are made-to-order.  This means that when you place your order, we print that item/s just for you, one at a time for the best quality!

We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.

Shipping carrier: USPS, FedEx, DHL, UPS, EMS, Local Post...

Orders are processed when the payment is accepted.

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SHIPPING & HANDLING

With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas, ETA might extend a few days longer.

Please note:

1. The above time frame is only applied for orders to the US with standard shipping methods.
2. Orders placed from Puerto Rico, Guam and Hawaii will take 7-10 days more than other US states.
3. The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
4. International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
5. When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
   

Shipping Fee

*Apply for Standard Shipping option, Shipping cost will calculate base on your location, follow the table below:

Suzitee aims to provide transparent and straightforward shipping fees based on your location and order quantity. Shipping fees are calculated automatically at checkout. Here's a summary of shipping fees for orders with 1 item:

For orders with multiple items, shipping fees will be adjusted at checkout. For questions or concerns, please contact our Customer Support team.

ORDER TRACKING

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.

INCORRECT ADDRESS

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Suzitee and if you have any questions, please don't hesitate to contact us via: support@suzitee.com